ICP Solution GmbH Privacy Policy
ICP Solution GmbH (hereinafter referred to as “ICP”) undertakes to provide information to its online users in an efficient and secure manner. This Privacy Policy explains what personally identifiable information on the Website is collected by Users. It also explains how this information is used and what action ICP takes to protect users’ personal information.

What is personal data?
Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity, such as preferred websites or number of users of a website, is not personal information.

What personal information is collected on the ICP website?
Users of the ICP website do not need to register. Instead, we only collect the necessary information to offer you our products in individual cases. For this purpose and to ensure a reliable experience, our web servers temporarily save connection data, our websites that you visit, the date and duration of the visit, the identification data of the browser and operating system used and, where appropriate, the website from which you reach us. If you provide information voluntarily, this data, such as name, e-mail address, postal address, telephone and fax numbers are stored with us.

How does ICP use the personal information collected on the ICP website?
Information about individual users collected on the ICP Website is used for internal business purposes only. Only if you have previously given us your consent, or if you have not objected, as far as statutory provisions so stipulate, we also use this information to inform you about news, improvements or innovations of products that you may be especially interesting.

Does ICP provide third parties with personal information collected on the ICP website?
ICP does not sell, trade, or lend out personal information collected online, and does not knowingly disclose personal information to third parties.

Collecting general information when visiting our website (Cookies)
When you access our website, cookies automatically record information of a general nature. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This information does not allow conclusions about your person.

This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:

  • Ensuring a hassle-free connection of the website
  • Ensuring a smooth use of our website
  • Evaluation of system security and stability
  • For further administrative purposes.

The processing of your personal data is based on our legitimate interest for the aforementioned purposes of data collection. We do not use your information to draw conclusions about you. The data is only received by the responsible body and possibly the processor.

Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: “Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:Browser Add On to disable Google Analytics.

Newsletter
On the basis of your expressly given consent, we regularly send our newsletter or similar information to our customers by e-mail to your specified e-mail address.

For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose.

For an effective re-registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the “Double opt-in” procedure. For this purpose, we record the newsletter request, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter contains a link for this purpose. In addition, you can unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.

Contact form
If you have questions of any kind and contact us by e-mail or contact form, you thereby give us your consent for the purpose of establishing contact. This requires the specification of a valid e-mail address. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request, personal data relating to it will be automatically deleted.

Disclosure of personal data
As part of our first-level support, we provide our support partners with information that indicates end-user issues when using Oracle products. This happens in the interest of our customers. This information may also include personal information. When disclosing personal information to third parties, we limit ourselves to information that is necessary for the provision of the respective service. The respective third party may use this personal data exclusively for the provision of the requested service.

Updates to the Privacy Policy
This statement will be updated from time to time as needed to cover new ICP web pages as well as to include new services and features. ICP reserves the right to change the privacy policy at any time in accordance with the Data Protection Act. ICP will notify you of changes and updates to this statement on the ICP homepage.

Your right to revoke at any time
You have the right to revoke your consent to the use of your personal data at any time. In this case, please address your written declaration of revocation to the address mentioned above.

How do I change or update the information I have provided on the ICP website?
For this, a message from you to the following email address of the ICP Solution GmbH is sufficient: ICP Mail

Right to Information
On written inquiries you will be informed by ICP, which personal data are stored with us.

Last updated: 24/05/2018